Refund policy

At this time we do not accept exchanges for any online orders unless approved by management. you can contact us at hmjewelrymn@gmail.com

There are no returns or cash refunds

There are no returns, or cash refunds for any personalized items.

There are no returns, or cash refunds for any items that were resized.

There are NO CANCELLATIONS on any orders placed on our website.

There are no returns, or cash refunds on any items bought online.

Generally exchanges approved by management take 5-10 business days after your package has arrived to our parcel to be sent back out. Exchanges must include your order number, shipping address and exchange instructions. Once an exchange is approved you are responsible for paying your own shipping costs for returning your item back.

You can always contact us for any question at hmjewelrymn@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be exchage, like personalized or resized items 
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Thank you for understanding and doing bussines with us.

 

We appreciate you.